The Ingenico ePayments team is happy to assist you. In order to properly route your request, please choose an online form below.
For all inquiries about an online purchase, please navigate to the Ingenico support site:
Ingenico support
Secure online payments, customer satisfaction, and a trustful relationship with you as a shopper are our main priorities. So if you have any comments or questions about an online payment you recently made we would like to hear from you.
We are constantly improving our service, so your feedback is very important to us. Depending on your preferences, you can contact us in different ways.
The following phone numbers are available around the clock every day. Please have your payment reference number handy so that we can help you as quickly as possible.
| Austria |
0800296852 |
|
Belgium |
080079114 |
|
Czech Republic |
800143618 |
|
Cyprus |
80092321 |
|
Denmark |
80882859 |
|
France |
0800909828 |
|
Germany |
08001818346 |
|
Greece |
80031221593 |
|
Hungary |
0680019406 |
|
Italy |
800789885 |
|
Ireland |
1800553194 |
|
Iceland |
8009930 |
|
Israel |
1809454197 |
| Brazil |
00551149330713 |
|
US / AT&T |
18668783714 |
|
Canada |
18773614075 |
| +31 23 567 1549 | |
| Luxembourg | 80028197 |
|
Netherlands |
08003200010 |
|
Norway |
80011580 |
|
Portugal |
800831540 |
|
Poland |
008003111372 |
|
Russia |
81080020581031 |
|
Slovenia |
080080090 |
|
South Africa |
0800983817 |
|
Spain |
900993108 |
|
Sweden |
020795031 |
|
Switzerland |
0800837981 |
|
Turkey |
0080031928407 |
|
United Kingdom |
08000516327 |
| Australia |
1800826069 |
|
China |
400 612 0712 |
|
Hong Kong |
800 905 774 |
|
Japan |
00531 310 009 |
|
Malaysia |
1800 815562 |
|
New Zealand |
0800441157 |
|
Singapore |
8003111026 |
|
South Korea |
003083110003 |
|
Taiwan |
00801313117 |
